Our Mission

Leaving No Patient Behind

Chefaa is revolutionizing Pharmaceutical access & intelligence in MENA through multiline business innovations to tackle poor interoperability in emerging markets

Contact Founders

Chefaa Thesis

The Silent Healthcare Crisis

Non Compliance & Adherence

Since COVID in 2020; MENA Pharma market has grown by +$14.6B yet deaths by NCDs have grown +5% points , highlighting the strategic gap to be compliance, adherence & continuity of care rather than drug availability
MENA estimated non adherence to treatment range from 1.88-88% with more preventable deaths annually and economic burden globally exceeding $500B annually

2 out every 5 Africans are non adherent to their medication
Key drivers of non adherence :
- 1- Patient Health Literacy
- 2- Out-of-pocket Cost
- 3- Therapy Related
- 4- Fragmented Healthcare Systems & poor interoperability

E-Pharmacy

Regional Untapped Potential

E-Pharmacy Lags behind Other Digital Industries
- 0%
  
  Ride Hailing
- 0%
  
  Food Delivery
- 0%
  
  E-Pharmacy
The Opportunity Gap

20X

Growth Potential
Key Growth Drivers
- Digital Adoption
- Aging Population
- Convenience Factor

The problem isn’t medicine availability, It’s a broken system.

Emerging markets are fragmented with interoperability as key bottleneck for E-pharmacy to catch up with other digital industries

All industry stakeholders are struggling to serve patients optimally; where non optimized OPEX, full market visibility & real time insights, insurer challenges, and patients are left with the entailed consequences on their accessibility, affordability & eventually compliance & adherence.

It's time to close the gap on compliance addressing the interoperability!

Multiline Innovations

Breaking Interoperability Barriers through Multiline Innovation & patient empowerment

The Patient-Centric Difference

Chefaa empowers patients to prioritize urgency or affordability, offering instant delivery for critical needs and cost-efficient Big Save delivery, with every order verified, GPS-tracked, and delivered with full transparency.

Beyond The Prescription

Empowerment Journey

Prescription
Reminder
Blog
Ask Pharmacist

Beyond The Deal

Impact On Pharma

Data at your fingertips, Uncover untapped opportunities, gain actionable insights and drive growth with Business Intelligence Hub.

Beyond The Counter

Ecosystem Impact

Chefaa’s B2B solutions support pharmacies with efficient procurement models, offering transparent pricing, reliable supply, flexible payments, and operational tools for smarter inventory and demand planning.

The Unified Blueprint

Breaking Interoperability Barriers through Multiline Innovation

Integrated EcoSystem “Patient-Centric Approach“

360 Approach
Network Effect
Scalable Growth
Resilient Model

Digital Transformation

Converting fragmented pharmacy networks into a unified digital platform.
Wellness Enablement

Empowering patients to manage health and improve medication compliance.
Supply Chain Efficiency

Streamlining Medication Delivery with optimized distribution.
Data Monetization

Leveraging insights from healthcare data to create additional value.

A Moment That Changed Everything

Chefaa Patient Zero

“I could order anything online — Except the medication I needed to stay alive“

Doaa Aref (CEO of Chefaa)

In Oncology Isolation, 2016

Since 2018
Measurable impact, meaningful change

our work is transforming lives across the region. Here's the impact we've made together

55M+

Lives Impacted
355K+

Ask Pharmacists
95%+

Patient satisfaction
260K+

Health Profiles
1000+

Pharmacies Network
400+

Pharmacies Supplied
24+

Pharma Co (Global & Local)
1.1x

YoY Growth
Nationwide

Testimonials

frankly, it is an excellant and useful site. many excellant pharmasict who escel in their profession write article full of usefull information, and they do not really skimp on what they know abot propereties of the drug and they describe other altrentive to any drugs.

Mohamed Hassan

15/11/2021
Amazing experience, fastest delivery ever and good money saving too, i got my order in less than hour and the delivery fees was 3 l.e only!

Mariyam Ayman

10/07/2021
since the first time i used the app it has become one of the essential apps to use, i am really impressed by the excellent service, fast delivery and that you can customize your order, it's a time saver!

Salma Mohamed

26/05/2021

Innovating for the Nations

Pioneering The Future (2030)

To impact

+115M

Lives by 2030
To impact

+7000

Businesses by 2030
To digitize & visualize supply chain end to end by 2030

Meet the founders

Doaa Aref

Founder & CEO
Rasha Rady

Co-Founder & COO

Our Values

The principles that guide everything we do.

Compassion

Every interaction is guided by empathy and care.
Integrity

Trust is earned through transparency and honesty.
Innovation

Technology as a force for social good.
Accessibility

Healthcare for everyone, everywhere.

Leaving No Patient Behind

Chefaa Thesis

Multiline Innovations

Know us

We made it easy

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