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Privacy Policy



Privacy policy at CHEFAA

Chefaa application and the associated website www.Chefaa.Com is owned and operated by chefaa, and the chefaa application and website provide a platform through which you can order prescriptions and non-pharmaceuticals

Chefaa’s privacy policy aims to inform you of our policies and practices regarding information collection, use, and disclosure of any information provided to us or collected through your use of the chefaa app and/or website.


The information covered in the privacy policy includes “personal information”, which is information about you that can identify you like your name, your real address, or an email address, as well as “non-identifiable information”


User satisfaction

By accessing or using chefaa, you agree to the terms and conditions of the privacy policy and the associated terms of service, and that you explicitly agree to the processing of your personal and non-identifying information in accordance with this privacy policy.

Your personal information may be processed by us in the country in which it is collected.


Collection and use of information


Information provided to chefaa

We collect both personal and non-identifiable information that you voluntarily send to us through chefaa during the process of creating or modifying your account and user profile on chefaa. For example, our registration and login process requires you to provide us with your name, correct email address, and password of your choice, and we also collect your mobile phone number as part of your registration information, and when you edit your profile and use chefaa benefits we will collect any information you provide voluntarily, and we may also request optional information to support your use of shifa, including such equipment non-identifiable information, and we also collect information in the form of content that you provide during your use of chefaa, such as reports, assessments and other information that you choose to provide, including information from other social networks that you choose to link to your profile at chefaa.


If you send an email to us, or fill out the “comments - contact us” form through chefaa, we will collect your email address and the full content of your email, including the attached files, and other information you provide, and when completing the financial transactions with chefaa. You will need to provide your credit card or other payment information so that we can process your payments for those products and services, and when participating in contests, or other activities that we provide on chefaa, we will collect specific information along with such activity, which may include your personal information to allow us to contact you regarding this activity.


Information from other sources

We may take your personal information and other information from other sources that you have registered with, or companies with which we have a partnership or other third parties, and we may link this information with other personal information that we have collected about you, and if you contact chefaa through another social network, we may collect information about you and your friends from this social network in order to offer you a more personalized experience, and chefaa will process this information in the same way that we deal with the information we collect from you directly, however, you must remember that the providers of such information from the third party deal with it according to the policies particular of their own.


Information collected through technological means

As you use chefaa, some technical and usage information may be collected from you, including your internet protocol address, browser type, and operating system. Regarding your use of chefaa application from a mobile device, information may also be collected from your mobile device, including its unique identification number and your geographic location, and we also use cookies and browsing data such as unified uniform resource locators (url) to collect information about the date and time of your visit and the solutions and information that you have searched for and viewed, or any of the displayed ads that you have clicked on chefaa website and we collect this type of information to make chefaa and its solutions more useful to you.


In order for you to use the services we provide through chefaa, your web browser must accept cookies. If you choose to disable cookies, chefaa may not function properly and you will not be able to obtain our services.

We may also enable third-party advertising networks, advertisers, and advertising services to promote third-party products and / or ad network servers by way of advertisements, and these advertisers and ad network servers may use their cookies to monitor information related to those ads and your use of chefaa and when you click on these advertisements you will be directed to the third-party website and advertiser, and this privacy policy does not include the privacy practices of any of the advertisers or ad network servers.


Aggregate information

In addition, we may use your non-identifiable information in relation to collecting aggregate information about the general use of the website in order to perform statistical analysis to assist us in analyzing patterns in the use of chefaa and such aggregate information will not include your personal information.


Use and disclosure of information 


Use of information in chefaa

In general, both personal and non-identifiable information that you send us are used to enable you to gain access to chefaa and to improve chefaa. 

Additionally, we may use your email address to contact you for things such as notifications of changes in chefaa policies and other types of services and / or legal notices, and your preference may appear to stop receiving more promotional messages. 


Disclosure of information in chefaa

Personal information: except as otherwise provided in this privacy policy, we generally do not sell, trade, rent, or exchange personal information that we collect with third parties, unless you request or authorize us to do so.

Partners and service providers: we share your preferences for content and other information with the social network through which you communicate with chefaa alongside those companies and persons with whom you have requested or authorized us to share your information.


We can provide your personal information to third-party service providers who work on our behalf or with us to provide some services and benefits from chefaa and to help us communicate with you

Non-identifiable information: this privacy policy does not limit our use of non-identifiable information or disclosure in any way, and we reserve the right to use and disclose non-identifiable information to our partners, advertisers, and other third parties at our discretion, and in particular, we may use any of the non-identifiable information that you provide or that we collect from you or third parties to help us improve content or communications, and we may disclose non-identifiable information to third parties who help us in providing you with the most important advertisements and content.


In the event of a commercial transition such as a merger, acquisition by another company, or sale of all or part of its assets, your personal information may be among the transferred assets, and you acknowledge that such transfers may occur and are permitted in accordance with this privacy policy, and that any holders of us or their agents may continue to process your personal information as stipulated in this privacy policy.


Responding to legal procedures and related disclosures: we may disclose your personal information if we believe in good faith that such disclosure is necessary 


 (a) comply with laws or respond to subpoenas, court orders, orders or other legal claims, or to bring a case or defend chefaa from legal claims 

(b) to protect and defend our rights and property, or on your behalf, or third parties from fraud, abuse, or abusive treatment, violations of conditions of service or wrongful acts

(c) to protect the safety or integrity of chefaa, the users, the public or other parties at our discretion, and you hereby consent to our sharing of your personal information under the circumstances referred to in this document.


Third party websites and ads 

Chefaa may contain links to other websites, so please be aware that we are not responsible for the privacy practices or the content of such third-party sites, and we encourage our users to read the privacy statements of each site they visit, and this privacy applies only to information collected by us through chefaa and does not apply to these third-party websites, and the ability to access third-party information from chefaa or links to other sites or places is for your convenience and does not imply our endorsement of such third parties, their products, services, other sites, or places or content.


Your choices regarding your personal information

We offer you options related to collecting, using, and exchanging your personal information. When you receive promotional messages from us, you can indicate your preference to stop receiving more promotional messages from us and you will have the opportunity to “opt out” by following the unsubscribe instructions provided in the promotional email or by direct contact with us.

Despite your indicated email preferences, we can also send you administrative e-mail messages related to chefaa including, for example, administrative confirmations, and notifications of updates to this privacy policy if we choose to provide such feedback to you in this manner.


You can change any of your profile information by editing it on the profile settings page, and you can request to delete your personal information by contacting us at [email protected] , but please note that we may need (legally or otherwise) to maintain this information and not delete it (or to keep this information for a certain period and in this case we will adhere to your request for deletion, only after we have fulfilled such conditions), and when we delete personal information, it will be deleted from the active database, but it may remain in our archive.


Comments

If you make any comments to us, we may use and disclose such opinions for any purpose, provided that we do not link such notes with your personal information, and we will collect any information contained in these comments and the personal information contained therein will be processed according to this privacy policy.

Information security

We are committed to protecting the security of your personal information, but no company, including us, can completely eliminate the security risks of personal information.


Contact and reviews

If you have questions or concerns about our privacy policy, please contact us at [email protected]

This privacy policy is subject to review from time to time at our discretion. If we make any substantial changes to the way we use your personal information, we will post the notice on this page. If you object to any of these changes, you should stop using chefaa. As for your continued use of chefaa following a notice for any such changes, this indicates your acknowledgment of such changes and an agreement to adhere to the terms and conditions of such changes.